Terms & Conditions mbi918
This document contains the full terms and conditions governing the use of the mbi918 platform. Please read carefully before registering an account or using any of our services.
Key Principles of Our Terms
mbi918 terms and conditions are built on a foundation of transparency, fairness and user protection.
Account Protection
Every user account is protected with the latest security protocols. You are responsible for keeping your password and login details confidential at all times.
Deposit & Withdrawal Policy
A minimum deposit of RM20 and minimum withdrawal of RM100 apply to all payment methods. Withdrawals are typically processed within 15 minutes to 2 hours.
Bonus Terms
All bonuses including the 100% welcome bonus up to RM1,500 are subject to wagering requirements. Make sure you understand the wagering requirements before claiming any promotion.
Identity Verification
mbi918 reserves the right to request identity verification at any time to comply with international licensing requirements and to prevent fraud and money laundering.
Customer Support
Our support team is available 24/7 via live chat and email in Malay and English to help users resolve any account-related issues.
Responsible Gambling
mbi918 is committed to responsible gambling practices. Users may contact support to set betting limits or request a temporary account suspension.
⚠️ Important: By registering an account or using mbi918 services, you agree to be bound by all terms and conditions stated in this document. If you do not agree with any part of these terms, you are not permitted to use our platform.
1 Acceptance of Terms and Conditions
These terms and conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and mbi918 ("Platform", "we"). This Agreement governs your access to and use of the mbi918.one website and all services provided on it.
By creating an account, making your first deposit, or simply browsing our platform, you acknowledge that you have read, understood, and agreed to be bound by this Agreement in its entirety. This Agreement should be read together with our Privacy Policy and Responsible Gambling Policy, which are also available on this website.
mbi918 operates under international licensing and complies with all applicable regulatory requirements. This platform is offered solely for entertainment purposes to individuals who are eligible under these terms.
2 User Eligibility
To register and use mbi918 services, you must meet all of the following eligibility requirements:
- Be at least 21 years old at the time of registration and while using the platform.
- Be an individual, not a corporate body, company or business entity, unless with written approval from mbi918.
- Not be on any self-exclusion list or mandatory betting limit programme of any regulatory body.
- Not be prohibited by law or regulation in your jurisdiction from accessing online gambling services.
- Register in your own name and act on your own behalf — not as an agent or representative of a third party.
- Register only one (1) account. Multiple accounts are prohibited and may result in the closure of all related accounts.
Age Limit: mbi918 strictly prohibits the use of the platform by any individual under the age of 21. We reserve the right to request age verification at any time and to close accounts that cannot verify age eligibility.
3 Account Registration and Management
All information you provide during the registration process must be accurate, complete and current. The name, mobile phone number, email address and identity card number (MyKad) you register must match your actual identity.
You are fully responsible for:
- Keeping your password and account login details confidential.
- Notifying mbi918 immediately via live chat or support email if you suspect any unauthorised access to your account.
- Ensuring your account information is kept up to date and accurate.
- All activity that occurs under your account, whether with your knowledge or not.
mbi918 reserves the right to suspend or close any account suspected of being used for fraud, money laundering, or illegal activity without prior notice.
4 Deposits, Withdrawals and Payments
The mbi918 platform supports the following payment methods for deposits and withdrawals:
- Touch 'n Go eWallet
- DuitNow
- Online banking via FPX (including major local Malaysian banks)
- Boost
- ShopeePay
- Cryptocurrency: USDT, BTC, and ETH
Transaction Limits: The minimum deposit is RM20 for all payment methods. The minimum withdrawal is RM100. Withdrawals are typically processed within 15 minutes to 2 hours after the request is submitted.
All deposits and withdrawals must be made using a payment method registered under the same user account name. mbi918 reserves the right to reject or hold transactions that do not meet this requirement or that raise security concerns.
Any attempt to commit payment fraud, including the use of unauthorised credit cards or bank accounts, will result in immediate account closure and appropriate legal action.
5 Bonuses, Promotions and VIP Benefits
mbi918 offers various promotions to registered members. All bonuses are subject to the specified wagering requirements and must be fulfilled before any winnings from bonus funds can be withdrawn.
Welcome Bonus: A 100% first deposit bonus up to a maximum of RM1,500 is offered to new members. The wagering requirement is 10 times the bonus amount received. For example:
- Deposit RM100 → Bonus RM100 → Account balance RM200 → Wagering requirement: RM100 × 10 = RM1,000
- Deposit RM3,200 → Bonus RM1,500 → Account balance RM4,700 → Wagering requirement: RM1,500 × 10 = RM15,000
The mbi918 VIP programme consists of five (5) tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a different weekly cashback rate — from up to 0.2% for Bronze, increasing to up to 1.2% for Diamond members. VIP tier upgrades depend on your activity and playing loyalty on the platform.
Important: mbi918 reserves the right to modify, suspend or withdraw any promotion or offer at any time. Any attempt to abuse bonuses through fake wagering or multiple accounts will result in bonus cancellation and account closure.
6 General Game Rules
All games offered on the mbi918 platform — including online slots, live casino, sports betting, blackjack, baccarat, roulette, and others — are subject to their respective game rules available within the game interface.
- Every game result is final and cannot be disputed unless there is clear evidence of a technical failure.
- If a technical failure or system disruption occurs during a game, mbi918 reserves the right to cancel the affected round and refund the bet amount.
- Bets placed using bonus funds are subject to the maximum bet limit set by the relevant bonus terms.
- mbi918 is not responsible for any losses arising from valid and fair game outcomes.
- The use of automated software, bots, or any technical tools that provide an unfair advantage is strictly prohibited.
7 Prohibited Activities and Restrictions
Users are strictly prohibited from doing the following on the mbi918 platform:
- Registering more than one account or using another person's account.
- Providing false or misleading information during registration or identity verification.
- Attempting to hack, attack, or interfere with the platform's security systems.
- Using any automation software, scripts, or bots to play or carry out transactions.
- Engaging in money laundering or other illegal financial activities through the platform.
- Abusing promotions or bonuses through dishonest methods.
- Using the platform for any trade or commercial purpose without written authorisation.
- Harassing, threatening, or mistreating customer support staff or other users.
Breaching any of the above prohibitions may result in immediate account closure, forfeiture of account balance and bonuses, and legal action under applicable laws.
8 Limitation of Liability
To the extent permitted by applicable law, mbi918 will not be liable for any indirect, incidental, special, consequential, or punitive losses, including loss of profits, data, or any other intangible losses arising from or related to your use of our platform.
Specifically, mbi918 is not responsible for:
- Access disruptions due to scheduled or unplanned system maintenance.
- Internet connection or equipment failures on the user's end.
- Betting losses resulting from valid game outcomes.
- Any actions or decisions made by the user based on information on the platform.
Reminder: Gambling involves real financial risk. Do not bet money you cannot afford to lose. If you are concerned about your gambling habits, contact our support team or visit our Responsible Gambling page.
9 Account Termination and Closure
Users may request to close their account at any time by contacting our support team via live chat or email. Account closure requests will be processed once all active wagering requirements have been met and there are no pending disputes.
mbi918 reserves the right to terminate or suspend a user's account for the following reasons, without prior notice:
- Breach of any part of this Agreement.
- Activity suspected to be fraud, money laundering, or other illegal acts.
- Inability to verify the user's identity or age eligibility.
- Request from a regulatory authority or law enforcement agency.
- The user is identified as an individual who should be excluded from gambling.
Once an account is terminated due to a breach, mbi918 reserves the right to withhold the account balance pending an ongoing investigation.
10 Amendments and Governing Law
mbi918 reserves the right to modify, update, or replace any part of this Agreement at any time at its sole discretion. Changes will take effect immediately upon publication on this website. You are responsible for reviewing this Terms and Conditions page periodically.
Continued use of the mbi918 platform after any changes to this Agreement constitutes your acceptance of the amended terms. If you do not agree with the changes made, you must stop using the platform and close your account.
This Agreement and any disputes arising from it are governed by the laws set out in mbi918's international operating licence. Any dispute that cannot be resolved through amicable negotiation shall be referred to arbitration in accordance with the procedures set by the relevant regulatory body.
✅ Have a question? The mbi918 support team is available 24/7 via live chat and email in Malay and English. Feel free to contact us if you need clarification on any part of these terms.
Frequently Asked Questions Terms & Conditions
Answers to the most commonly asked questions about mbi918's terms and conditions.
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